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Items are shipped from Canada and take 10 to 30 days after shipment to arrive at destinations in the USA. Shipping prices on media and photos are now weight based so there is COMBINED SHIPPING. Canada Post's shipping rates and sizes are complex and thus some items have a flat rate and are unable to be combined automatically. Contact me if any questions. PLEASE READ THE SELLER'S TERMS and not just Ecrater's terms. You agree to all terms when making a purchase.

GRADING OF PRODUCTS:
I strive to describe items in detail and mention any damage clearly but please contact me if unsure!
New... factory sealed/shrink wrapped when applicable
Like New... could have light wear
Very Good... regular wear, item was used but not abused
Good... heavy usage but will operate
Acceptable... should work properly, but possibly not
Parts Only... defective and/or dead product

Personally, I find tab indentations on the front and/or back artwork of DVDs very annoying. I try to mention such damage on item's description, as it can be difficult to notice in photographs. I know it's infuriating if you order a NEW DVD and it has this damage when a USED LIKE NEW item could've been in better condition. Most items are exactly as pictured, but occasionally there are variations in wrapping or sticker damage. If you are concerned about the condition of a used CD or DVD case, please ask me either before or with payment and if possible I'll try to replace with a newer case.

PAYMENTS:
Payment are expected within 7 days
1) Paypal accepted (eCHECK/eCHEQUE payments not accepted!)
2) I may consider other methods.
3) For local pickup in Edmonton - I'd only accept cash and in Canadian funds, but of course no shipping would be charged and no handling fee if pickup time is convenient and order is over $5.

SHIPPING:
I charge more than actual postage as a small handling fee has been added due to the time taken to package items and visit the post office -
To *UNITED STATES* items arrive in 10-30 days, but could take a little longer especially if there's any delay at customs
To *CANADA* items arrive in 8-21 days but delays up to 30 days are not unheard of
To *INTERNATIONAL* email to arrange an order if your country is not listed. Orders are shipped by AIR MAIL. items arrive in 15-40 days and could take slightly longer if there is a customs delay

RETURNS:
Returns or refunds are usually only considered if there was a significant error in description and at my discretion. Return shipping is usually at buyer's expense.

INTERNATIONAL:
We do ship overseas, but I may need to add your country as a shipping option or manually send an invoice, just contact me with a list of the titles you want to purchase. If you wish to have an order shipped without the cases (disc and/or insert only) let us know and it should lower shipping...
Last Updated: 13 Jul 2017 17:36:56 PDT home  |  about  |  terms  |  contact
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